From your uncle’s guitar to that fresh Atlantic lobster, there are some items that require a little more care and instruction for packing. For questions about carry-ons to cats, navigate the items below to help answer your baggage questions.
If you navigated the list below and you find you just haven’t found what you’re looking for please contact our NewLeaf Customer Service Representatives at (204) 888-HELP (4357).
At NewLeaf, we know a lot of our customers are on vacation and need items for things like skiing, biking, and backpacking. We also know a lot of our customers need to bring items when they travel to visit friends and relatives. Fortunately, the jets we use are large body mainline jets that can accommodate your items in a variety of shapes and sizes.
The Security & Safety section on this website details the items you can’t bring with you; this section is here to provide you with guidelines for stuff you can bring with you.
We charge for bringing certain items because some people need to bring them and others don’t. And NewLeaf is all about choice. All fees are based on single flight segments.
NewLeaf is keenly aware that some customers are differently-abled or have medical conditions that require support devices. All people deserve a vacation to visit friends and family, so our Special Services section in this website explains how we support those that need a little extra help.
On a more serious note, NewLeaf may request any customer to permit a search to be conducted of his/her person and baggage. We also reserve the right to search baggage in the customer’s absence. The purpose of any search is to ensure aircraft and passenger safety, security and to determine whether the passenger is in possession of, or their baggage contains unacceptable items mentioned in Security & Safety. If the passenger refuses to comply with the request for search, NewLeaf may then refuse to carry the passenger and/or his/her baggage. NewLeaf also recommends that you do not wrap any packages or gifts that will be brought on board our flights, as they may have to be opened for security reasons.
Before we get into the “nitty gritty” details on baggage, we would like to remind you that labelling your baggage, both carry on and checked, is very important. For more information on this item, see the end of this Baggage Services Section entitled Packing Advice.
The Canadian Transport Agency mandates that travel service providers such as Flair Airlines, with tickets sold by NewLeaf, fully address the conditions for carrying customer baggage, where it can be carried (carry on or checked), special allowances and all related charges. Specifically this includes:
NewLeaf Baggage information and fees (as also noted in our website, section on How To Save) that are applicable to the customer will also be disclosed in the summary section of the customer’s receipt / itinerary after booking and payment are complete.
Generally speaking, unacceptable items to bring in your baggage include:
If you have any questions about what cannot be transported as carry on or checked baggage please review the very easy to use CATSA Search Engine here: What Can I Bring. Also see NewLeaf’s Security and Safety section on this website.
The Baggage section of “How To Save” on this website outlines the specifications (Size & Weight) and prices of the various baggage types that can be brought on board the aircraft. A recurring theme from NewLeaf is to book your ancillaries (baggage, seat selections, etc.) as early in the process as you can. When you use our website versus our people (such as at Airport counters), you will be charged lower fees. As a rule when you buy, the further you are away from the aircraft door, the lower the fees.
You are entitled to bring on board the aircraft one personal bag for free and it must be stored under the seat in front of you. Items such as ID, travel documents, jewelry, keys, medication and mobile communications devices should be carried in your personal bag.
All other carry on baggage is charged a fee similar to checked baggage and must be stored in the overhead bins. NewLeaf charges this fee to encourage our customers to check their baggage so we can get people on and off the aircraft in the shortest timeframe. This helps us to satisfy you the customer, and keep costs down, which translates into lower fares.
All carry on baggage must fit into the size device at the check in and departure counters. The specifications are noted in the Baggage portion of the “How To Save” section of this website.
For more information on items that are permitted, not permitted, and prohibited please go to our Security & Safety section.
The Baggage section of “How To Save” on this website outlines the specifications (Size & Weight) and prices of the various baggage types that can be checked on our aircraft. Again, a recurring theme from NewLeaf is to book your ancillaries (baggage, seat selections, etc.) as early in the process as you can. When you use our website versus our people (such as at Airport counters), you will be charged lower fees. As a rule when you buy, the further you are away from the aircraft door, the lower the fees.
You are entitled to check up to 3 (three) bags maximum in addition to your carry on baggage. All items noted in the above carry on section can be checked, with the exception of matches, lighters, or other combustible products. All checked baggage is subject to a fee and to the size and weight specifications noted in the Baggage section of “How To Save”.
Sports equipment, fishing and hunting equipment and other special baggage are considered as part of the customer’s checked baggage allotment (3 bags maximum). They should be properly packed and are subject to the baggage fees as set out in the How To Save section unless otherwise specified. Other details and specifications for these types of items are listed below in the Acceptable Checked Baggage Items list.
All applicable overweight, oversize and baggage limits and fees apply.
Archery Equipment - The arrow(s) and the bow/crossbow must be packaged in a rigid and/or hard shell container specifically designed for shipping. A set consists of a bow/crossbow, a quiver of arrows and a maintenance kit.
Bicycle – a maximum of one bicycle and one helmet per customer. Bicycles should be packed in a wrapper, a bag or a box and any parts should reduced to the smallest dimensions (seats, handlebars), and packed to avoid moving or leaking. Overweight and oversize fees apply.
Golf Clubs - One golf set consisting of golf balls, golf clubs and golf shoes will be accepted per customer. Golf equipment must be packaged in a rigid and/or hard shell container specially designed for shipping, or in a bag with an attached hood. Bags with built-in tripods must have the legs taped or secured to the bag. Golf bags will not be considered oversize items. Overweight fees apply.
Hockey Equipment (or other field or rink sports) – One carrying bag (with handles) per customer and can contain: helmets, pucks, rings, footballs, sticks, pads, cleats, shoes and skates. Overweight and oversize fees apply.
Kayaks – One per customer. Must be packaged for shipping to prevent damage. Maximum dimension accepted: 300 cm x 45 cm x 76 cm (length x width x height) or 9'8" x 1'5" x 2'5". Due to the size, the aircraft we may be limited to a small number of kayaks, please remember to call NewLeaf at 204-888-HELP (4357) ahead of arriving at the airport. Overweight and oversize fees apply.
Paintball Equipment - One set per customer and includes one paintball gun or marker (hopper & tank - 591 ml / 20 oz max), helmut and a mask. Must be placed in a gun case or comparable checked baggage. This item may be restricted to certain destinations as it may be considered a firearm. Any battery source must be disconnected. All tanks must be drained, and any valve must be secured in the open position (or removed). CO2 cartridges are not permitted. Paintballs (must be packaged in the original manufacturer's container). Overweight and oversize fees apply.
Parachutes - One parachute that does not contain a compressed or explosive type of activation device is accepted per customer. Parachutes that contain an automatic activation device may be accepted, however barometric or other triggering devices must be disconnected and must be packaged for shipping. Overweight and oversize fees apply.
Raquets – Must be properly packaged in a sports bag or container. If size permits could also be considered as carry on baggage. Overweight and oversize fees apply.
Scuba Gear – One set per customer. Includes a pair of fins, mask, regulator, snorkel, spear gun (must be disarmed as is considered a firearm), tank harness, empty scuba tank or cylinder (cannot contain any compressed air or gas - pressure gauge must read zero and tank valve must be open). Battery transport restrictions apply. Must be packed for shipping. Overweight and oversize fees apply.
Skateboards, Scooters and Other Wheeled Devices – One unit per customer. Must be packed to prevent damage. Overweight and oversize fees apply.
Self-Balancing Scooter (Hoverboard) Travel Notice: For the overall safety of our customers and employees, Flair Airlines and NewLeaf Travel prohibits the transport of all battery-powered, self-balancing scooters (hoverboards) as checked or carry-on baggage. Self-balancing scooters often contain lithium or lithium-ion batteries that exceed the limitations set by the CTA and CATSA, regarding what types of batteries may be transported on passenger aircraft. While occurrences are rare, the batteries in self-balancing scooters can overheat and cause a fire.
Ski / Snowboard Equipment - One set of ski equipment consisting of skis, boots and poles or a snowboard and boots, or a pair of water skis will be accepted per customer. Ski equipment must be packaged in a bag or container specially designed for shipping. Skis will not be considered oversize items, provided the container is 203 cm / 80 in. or less. Oversize fees may apply if larger than the dimensions noted above. Overweight fees apply.
Sports Balls - Inflatable sport balls such as basketballs, footballs, soccer balls and volleyballs should be partially deflated and are also permitted in carry-on baggage. Bowling balls are accepted as carry-on or checked baggage but must be packed in a bowling bag. You are permitted one set of bowling equipment within applicable size and weight limits. A set consists of a bowling bag, one 10-pin bowling ball or two five-pin balls, and bowling shoes. Overweight and oversize fees apply.
Surfboards & Windsurfers - One per customer. Must be packaged for shipping to prevent damage. Maximum dimension accepted: 300 cm x 45 cm x 76 cm (length x width x height) or 9'8" x 1'5" x 2'5". Due to the size, we may be limited to a small number of surfboards and windsurfers, please remember to call NewLeaf at 204-888-HELP (4357) ahead of arriving at the airport. Overweight and oversize fees apply.
Game - Must be packaged for shipping in leak proof, hard shell containers. Antlers must be completely free of raw blood or meat or odour and be packaged to prevent puncture damage to other baggage or aircraft infrastructure. Overweight and oversize fees apply.
Firearms - Are permitted ONLY in checked baggage, and ONLY if the firearm is:
Fishing Equipment - Includes one fishing rod and one tackle box per customer. Fishing rods must be encased in a hard-shell cylinder fishing rod container. Overweight and oversize fees apply.
Musical Instruments - Seats may not be purchased for instruments. Small instruments may be brought on as carry-on baggage, if they meet the size and weight requirements. Exceptions may be made for irregular-sized instruments. All instruments must be stowed in the overhead compartment, under the seat or in other approved locations. This is left to the discretion of the NewLeaf representative upon checking flight and baggage loads. Instruments may also be accepted in checked baggage when they are properly packed. Overweight and oversize fees apply.
Perishable items – NewLeaf does not accept liability for spoilage for any reason including delays. NewLeaf will accept perishable items (including but not limited to floral products, fruit, meat, seafood etc.) as part of your checked baggage and / or carry-on baggage. Improperly packaged items will not be accepted for transport in carry-on or checked baggage. Products must be eviscerated, and fishery products including prepared lobsters must not exceed 20 kilograms or one fish per person. Perishable items must meet the weight and size guidelines, and must also:
Seafood which includes shellfish such as crabs, crayfish, lobsters, mussels, shrimp and ocean plant life (such as kelp) will be accepted on flights:
Camera Film - should be packed in carry-on baggage, as screening machines for checked baggage may affect it. Film below ISO 800 won't be harmed by carry-on screening machines. You can request a hand inspection by Airport Security.
Alcohol - Homemade alcohol is not permitted as the alcohol content cannot be verified. Commercially produced alcohol containers are accepted as checked baggage providing they are in their original retail packages and conform to relevant Canadian alcohol laws. Overweight and oversize fees apply.
NewLeaf uses a point-to-point non-stop or single stop approach for its schedule, so your baggage is always travelling on the same plane as you. Furthermore, our partners do not codeshare with other airlines, so your baggage does not go to other airlines without you holding it. The result will be that Baggage should rarely be delayed.
Since the world isn't a perfect place, we have the following provisions in place if your bag is damaged or missing:
Whew! We know this has been a big mouthful so far on Baggage Services, but we’re on the home stretch.
Please ensure that some type of label is firmly attached to the outside of each separate bag. The label should contain your name, phone number and email (do not include the address of your home, but a business card is appropriate). The same information should be kept inside the bag, in the event that the exterior label should come loose.
Please do not leave your baggage unattended at any time. Your baggage should always be kept locked, however, you may be requested to allow your baggage to be searched, so have your key or combination readily available.
Identification, jewelry, medication, mobile communications devices and keys should be kept in your personal carry on bag. Be sure not to have any prohibited items such as knives attached to your keys.
For insurance purposes, create a list of the contents of both carry on and checked bags in the event they are lost, stolen or damaged.
Ensure these items, whether as carry on or checked baggage, are packed appropriately to prevent damage (from dropping, vibration, heat, cold or barometric pressure) or from becoming a nuisance or hazard due to breakage or leakage.
Sorry this whole “Baggage topic” took a little time, but care and preparation will ultimately make you a happier traveler.
Well that’s about it on the Baggage topic. So if you have read and digested all of this section, you are progressing from a NewLeaf Newbie to a NewLeaf Pro. It’s now time for a break!
Enjoy your travel with NewLeaf.